Anyone who’s read my blog lately knows about the interesting problems I had with SkypeIn. My first problem was simply user error: when trying to test my SkypeIn number, I was dialing the wrong number. D’oh.
However, it then turned out that even though my SkypeIn number was in the same area as my landline, calling the SkypeIn number counted as long distance. D’oh #2. So, I requested a refund from Sykpe, and they gave it promptly. Not a huge deal.
I bring this up because I find it interesting that I had trouble with Skype, and now I’m having a different problem with a different VOIP provider: Vonage. A few weeks ago, I started the signup process at Vonage to see if our landline number was portable. Vonage showed that it was indeed portable.
Fast forward to yesterday. We had decided to go ahead and sign up with Vonage, because it’ll let us save quite a bit of money on our phone bill (not to mention unlimited free long distance). I went to Vonage’s website and started the sign up process again. I entered our landline number as the one we’d like to keep, transporting it to our Vonage service.
No dice. Instead, I get this:
We’re sorry, telephone number portability is currently unavailable for your number.
Argh. What gives? It was portable a couple of weeks ago. What happened during that time to make it to where we can’t keep our number?
Anyone know if phone companies are signing deals with Vonage to keep Vonage out of a service area? If they are, I think I may be calling Verizon and raising some hell.
Update: It looks like I’m not the only one experiencing this problem.




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