Farewell, Packet 8; You Rocked

Josh — Wed, 30 Jul 2008 18:22:26 +0000

Well, we finally bit the bullet and dropped our landline. A little over a month ago, we all got cell phones; instead of immediately dropping our landline, we wanted to try the cell phone thing for a while to see if we’d need the landline or not. We didn’t. So, as of yesterday, we have no “regular” phone service.

We had our landline through a place called Packet 8, a VOIP / internet telephony place that one of my uncles tipped us off to. Until his recommendation, we’d never heard of them, and truth be told, I’ve still never seen anything about them in any form, online or off. Despite the fact that I’d never heard of them (something which always gives me a bit of hesitation when it comes to service places), they ended up being quite excellent. $30 per month for unlimited calling anywhere in the country¹ – not bad at all. And I never had to call them to say “hey, something is broken” – we hooked up their converter box, plugged it into our phone, and forgot about it.

They were able to impress me once more yesterday when we called to cancel our service – they didn’t harass us to stay. They simply asked us why we were cancelling and we answered with the truth. The lady said, “Okay, that’s fine”, and went about cancelling our account. I recall when we cancelled our service with Verizon to switch to Packet 8, the Verizon rep. practically offered us his first born to get us to stay, long after we’d made it clear we were switching.

So, kudos, Packet 8. You guys rock, and if we ever have need of a landline again, we’ll be in touch.

I believe it also included unlimited calling to Canada as well, but I’m not sure – the one good friend I have in Canada, I talk to online.

System 13 » internet telephony

Farewell, Packet 8; You Rocked