Or, check your order thoroughly before clicking “Submit Order” at Newegg.
I received a chunk of change from the college this semester, money left over from my grants and my loan. I decided I would use some of this to put together a new computer for myself, as my current one, while nice, is showing its age - particularly with newer games. I thought that upgrading my video card would fix matters, but while it did help, things still chug along occasionally. Bioshock is playable, as is Company of Heroes; but in both, the framerate dives frequently. I can’t play Call of Duty 4 at all, which I’d like to give a go.
So, a new computer it was to be. I spent a week or so adding things to my wishlist at Newegg, removing things, shuffling things, trying to find the best deal for a good gaming computer. I finally decided I had it all laid out as I wanted - an AMD dual core 5400+ processor, a PNY GeForce 8800GT video card, 2GB of RAM. Reading reviews at Newegg, it was clear such a machine would run Bioshock and my other games amazingly well.
I submitted my order Tuesday. In Newegg fashion, my stuff was shipped out that day. I dutifully refreshed the tracking page frequently, obsessing over the current location of my techno goodies only as a true geek could. This morning, the tracking information showed what I’d been wanting to see: out for delivery.
Things took a turn for the worse, however. No, the UPS driver wasn’t in an accident, thank goodness; no, what happened was, I discovered a flaw in my build. While perusing further reviews for the processor I’d bought, I saw something that threw fear into my heart: “like the fact that it doesn’t come with any heat sink or fan, so I can buy the one I want.”
No heat sink or fan? No heat sink or fan? But I thought it had one! It’s retail, just like the last AMD processor I bought, and that one came with a heat sink and fan!
Alas, no; I checked the specifications for the processor, and lo’ and behold, at the bottom of the page: no heat sink and fan. For those who aren’t geeks, this is bad. Why? Because without a heat sink and fan for your processor, you can’t even turn the computer on - you’d burn the processor up in a matter of seconds.
After getting off work, I called around town, checking with all of the local computer shops for a heat sink and fan combo. None of the shops had any. Shortly after I gave up calling around town, I ordered one from Newegg. Shortly after that, my computer parts showed up: a new case, power supply, motherboard, processor, memory, massive hard drive, and awesome video card. All good for absolutely nothing until my heat sink and fan arrive, which won’t be until at least Monday.
I went ahead and put it all together tonight, so now the new (unusable) computer tower is sitting my room. Unlit. Unpowered. Dead, even. Fresh electronic parts, all hooked up to each other, ready to go - and I can’t turn it on.
Geek agony, lemme’ tell ya’. Next time, I’ll double check such things. Until then, maybe I could set it up in our big chest freezer…

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November 6, 2008 at 9:35 am
Pingback from Computer Tales: Is That Plugged Into the Right Spot? · System 13
October 3, 2008 at 5:52 am
Fig
I’m sorry, but as much as I would like to be sympathetic to your pain, all I can do is wet myself laughing……
October 3, 2008 at 8:03 am
Josh
I knew I could rely on you to make fun of my misfortune.
On the bright side, the new case is quite pretty sitting in my room.
October 3, 2008 at 1:45 pm
Fig
You could use it as a night table, beside your bed. I’m sure a lamp would lend that certain soft glow to its inherent prettiness.
Or, you could sit it beside your desk, and appreciate its beauty as place to set your drinks.
You could even place it in the centre of your dining table, and take in its glory as a centerpiece…
October 5, 2008 at 10:44 am
Josh
Just a slight update…
I was right about my guessing. Guess where the heat sink and fan has sat all weekend? 15 minutes away at the local UPS house, on the truck. I called them Friday afternoon and asked if I could just pick it up Saturday; alas, no, because it would be on the truck until they unload it Sunday night / Monday morning.
Hmph. I should have offered to unload the truck.
October 5, 2008 at 11:56 pm
uncannyman
was this a totally custom-made PC? It’s rather odd that the processor does not come with a heat sink, cuz ALL processors have a heat sink…did newegg ask you whether you wanted a heat sink or something while you were customizing your order?
And the other IT shops not having a heat sink? That’s just too wierd!! Seems like the geek gods were hell-bent on letting you suffer with an unusable PC lol
October 5, 2008 at 11:57 pm
uncannyman
opps. didn’t read your last comment.. hmm how did u know it was in the truck?
October 9, 2008 at 7:47 am
Josh
Uncannyman: Yeah, it was all custom built. I discovered why the CPU I bought didn’t have a fan / heat sink: it’s one of AMD’s “Black Edition” processors, which are made specifically to be overclocked - it’s how they’re marketed. I guess AMD assumes that anyone who wants to overclock will want aftermarket cooling solutions.
Regarding how I knew it was on the truck: on the tracking page, it showed “arrival scan”, but not “unload scan.”